Reviews

We had water backing up in our shower. On a Saturday afternoon. Someone called us right away. Someone came out within 2 hours. We were so grateful to get someone on a Saturday afternoon. Thank you.

Ella H.

I called Charles Chester Plumbing with a suspected issue and no hot water. They got us scheduled and someone to our house within an hour and a half and fixed the issue in a timely matter too. We will definitely use this company in the future. Both employees that we dealt with during this process, the woman on the phone and the tech that came to our house, were very nice and professional.

Kinzee B.

I called another company first and they said there was nothing wrong with my furnace even though it kept cutting off. Then I called Chester and they found the problem and fixed it promptly. Five stars.

John K.

I'm completely satisfied with service provided. Josh/Tech was friendly and professional. Jeri (hope I spelled correctly) at office very helpful and I appreciate her efforts. I'm a new first time homeowner, Charles Chester Plumbing, put me at ease. Thank you.
I highly recommend.

Patricia S.

Erich was so very friendly and understanding on what we were going through with our old furnace. He fixed the issue I was having very quickly but he also made sure once we turned it off and back on to ensure it was going to stay feeding heat to my freezing house. Thank you Erich for servicing us and ensuring it was safe to do so as well! I do want to add that he explained the process of each individual item on my furnace and what I needed to look for in the future, etc. He’s a great teacher!

Meagan S.

Great service. Techs Josh and Austin were very professional and worked quickly to change my kitchen faucet and fix tub drain. Great price. Josh even talked to my home warranty people to make sure it was authorized. Quick and efficient. Would definitely recommend them and will definitely use them again. Office personnel on phone were great too.

Kelly M.

The drain in my basement was backing up, within 30 minutes of calling the tech was at my house and less than an hour later the clog was cleared. He was very courteous and had our emergency fixed quick. Would definitely call them again. Our tech was Dwayne (spelling could be wrong, sorry!) and he was great.

Kasey W.

Chester plumbing did an amazing job working with us to get a new furnace, AC, and water heater. They were very responsive and very knowledgeable in getting the right appliances for our homes size. Pricing was fair and they made install a breeze. I would recommend them to anyone.

Nicholas C.

Being Monday morning, I thought I'd be waiting all week for a Tech to arrive.
Roughly an hour after I called, Eric arrived, and with in 5 minutes found the problem and corrected it. A wire on new thermostat, had been connected to the wrong terminal, due to manufacturer offset printing of the terminal connections. Eric said with the thermostat I had installed, it was a common problem. Thanks Eric for taking care of problem.

Todd R.

Thanks, Chester Plumbing for resurrecting our furnace yet again. I called late on a Tuesday afternoon, and Jacob was here the next day before lunch to diagnose & fix our miserable menace of a furnace. He even called when he was about 30 minutes out so I could meet him at the house without losing too much time away from work. His approach was systematic and thorough, and he conducted tests to rule out any other causes for the problem, all in a very reasonable amount of time. He had everything buttoned up and was gone in about an hour. I’m very happy with Jacob’s service & I’d appreciate if you’d let his supervisor know. He was super respectful of our home, wiping his feet before coming in, and asked about securing doors & lights on his way up out of the basement. His writeup was thorough and understandable, neat & legible, and with no spelling or grammar errors.

Jeff D.