Reviews
Can't say enough good things about this company !! Excellent customer service, Crew showed up early for the job and went above and beyond. I had a blown main line in the yard and they were able to make the repairs in under an hour and water was restored to our home !! 5 STARS ALL AROUND.. ????
Thanks, Chester Plumbing for resurrecting our furnace yet again. I called late on a Tuesday afternoon, and Jacob was here the next day before lunch to diagnose & fix our miserable menace of a furnace. He even called when he was about 30 minutes out so I could meet him at the house without losing too much time away from work. His approach was systematic and thorough, and he conducted tests to rule out any other causes for the problem, all in a very reasonable amount of time. He had everything buttoned up and was gone in about an hour. I'm very happy with Jacob's service & I'd appreciate if you'd let his supervisor know. He was super respectful of our home, wiping his feet before coming in, and asked about securing doors & lights on his way up out of the basement. His writeup was thorough and understandable, neat & legible, and with no spelling or grammar errors.
The drain in my basement was backing up, within 30 minutes of calling the tech was at my house and less than an hour later the clog was cleared. He was very courteous and had our emergency fixed quick. Would definitely call them again. ???? Our tech was Dwayne (spelling could be wrong, sorry!) and he was great.
Backed up sewer line the day before Thanksgiving. Tree street. Old house. Tree roots. Fast and professional service. Guys were great! Highly recommend!
We appreciated them coming so fast to pump our septic. There was a misunderstanding regarding the payment. The first lady I spoke to was very rude. The 2nd lady was wonderful. Even though 1st lady while on speaker was behaving like she was in some kind of a bar fight(Trying to overtalk. And blaming my husband for the misunderstanding. Zero class. Very very rude.) So as long as you don't have to deal with her..they are an AMAZING company. I'd leave 5 stars but the I don't like being spoken to like that. Again thank you to the wonderful tech and the amazing office lady.
I called another company first and they said there was nothing wrong with my furnace even though it kept cutting off. Then I called Chester and they found the problem and fixed it promptly. Five stars.
I would like to update the review I did previously. This plumber Josh was amazing and quick. Also not as expensive as I expected. Now I can finish the rest with insurance. Took Josh 20ish mins to fix my hot water line. I would definitely recommend them. Now that I can finish insurance things I may be calling them to fix my duct work.
Amazing quality and service!!